Managed Communications

The Evolution of Enterprise Communications is here

Managed Communications now in Houston Texas!

Finding the right enterprise communications solution has always been complicated. Now, our society’s methods of communication have proliferated in the form of instant messaging apps, video conferencing, and even virtualized desktops. How can businesses keep up with the growing demand for cross-platform, multi-device accessibility? No matter their size or industry, all businesses are essentially technology companies and have to stay ahead of the curve to remain competitive.

Luckily, the right communications framework doesn’t have to be costly and complex. The concept of unified communications (UC) has revolutionized the communications industry, making it easier than ever to communicate and collaborate. Offered in a complete package as a cloud-based service, unified communications can radically simplify operations and transform your business.

The benefits of having managed communications for your business:
  • Scalable User Model

    In an “as-a-service” model it’s easy to scale the number of users as a business expands. Unlike premises-based communications systems, where additions or changes were often laborious, UCaaS uses a multi-tenant model, which can easily add more users to existing software in a matter of moments.
  • Dedicated Support

    For a global business, this can be an immense support for employees in opposite time zones. This also frees up on-site IT staff to support other critical and strategic business needs.
  • Cost Effective

    Per-user and per-device carrier models are usually more cost-effective and allow billing to be streamlined across all locations globally. This reduces dependency on admin staff to sort out billing complexities.
  • Maximum Security

    Cloud-based technology is located offsite in secure facilities, which minimizes risk to the business itself. Even if the company’s local system is compromised, cloud-based data will be protected, assuring business continuity.
  • Scalable Service Model

    It’s also easy to scale available services. To add or remove service components in a premises-based UC system, it can require specialized hardware and hours of complicated reconfiguration. Our software package is a collection of applications that work in tandem – scaling this can be as simple as checking a box. This functionality also allows you to stay on the cutting edge of new technology and up to date with existing applications.
  • Disaster Recovery

    You aren’t in danger of losing mission-critical data in the event your building is affected by a disaster or outage. With built-in redundancies and remote accessibility, DreamCoat Systems assures that a business will experience less downtime. DRaaS, or Disaster-Recovery-as-a-Service, can be a perfect complement to a solution. It ensures that the process of restoring data goes as smoothly as the process of backing it up.
managed communications texas

MS Teams

Microsoft Teams can be easily integrated through downloadable apps in devices such as mobile phones and tablets that you or your team use everyday. Share pictures, ask questions, make decisions, share content and all that done in real-time. Having Microsoft Teams eliminates in-person meetings, instead it helps you get connected through chat, calls or small group conferences which is faster, anywhere.


Unified Communications as a Service (UCaaS) is becoming the mainstream choice for most organizations. Does using Internet facing circuits instead of private circuits sound intimidating? It doesn’t have to. IT Company Inc. partners with the world’s leading UCaaS providers, and can address concerns about security, redundancy, quality of experience, and more

The Role of Managed Communication in Globalization:

The unrelenting expansion of globalization increases the demand for companies to grow and adapt if they plan on remaining globally competitive for the next decades. Part of the fastest-changing industry that businesses are trying to cope with is the modernization of technologies and all of its advancements.

These progressive changes and globalization also affected the role of technology in business communication. Companies nowadays need a more efficient and convenient way to communicate with their partners from a different geographic location while saving time and without breaking the bank. Fortunately, the answer to this is quite simple: Managed Communications.

Managed Communications in the form of Unified Communications allows businesses to make the most of the technological advancements presently available. The incorporation of multiple forms of communication such as instant messaging (IM), video calling, teleconferencing, data sharing, and desktop sharing makes UC an effective tool to connect and build a partnership with people regardless of their location.

Other than its multiple features, unified communications also allow the use of various tools simultaneously in a matter of seconds. In the world wherein time is most highly valued, the integration of all these components in a single click makes it one of the most essential parts of business communication.

managed communications texas

How did 2020 change the demand for unified communications?:

The first half of 2020 drastically transformed the global market's needs and consequentially changed the business strategies across the world. What used to be a simple on-site setup suddenly transitioned to virtual offices and meeting rooms within a span of a few months, and alongside this change is the need for modification in the mode of communication as well.

In the past years, efficiency has been defined as maximizing the simplest modes of communication available such as instant messaging, cellular calls, exchanging faxes or emails, utilizing a shared cloud, and physical meetings.

Now, however, businesses and its employees are forced to brave the distance and work remotely. Even in the local business scene, many enterprises are compelled to adapt to this new normal as fast as possible by allowing the different branches of the company to function remotely. This increases the demand for managed communications. Imagine all the advanced forms of communication rolled into one -- the convenience paired with efficiency and cost-effectivity makes it a must-have in any enterprises.

Now is the best time to switch to Unified Communications. Do not let your business be left behind.

With DreamCoat Systems, you will have peace of mind knowing you have an IT Partner who understands your needs. To learn more or to schedule your FREE IT Assessment, give us a call at 866-760-3227 or email [email protected].

Want to learn more about our Managed Communications, get in touch with us today:

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